Decision details


Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes


A report was presented by the Corporate Director – Resources, which provided Cabinet with a progress report and corporate performance scorecard on the council’s performance for the quarter ended 31st March 2014, together with a separate progress report on the Council Plan delivery plan for the quarter ended June 2014.


The corporate performance scorecard attached in Appendix 1 to the report covered the year 2013-14 and provided an assessment of performance against target (or baseline) and a direction of travel from quarter 3 performance reported to Cabinet on 3rd April 2014.


Overall performance for the final quarter to March 2014 was again generally mixed where data was available, with many service performance measures indicating further improvement compared with quarter 3 this year.


In some service areas however performance had slipped below the targets for the quarter, or the baseline set for improvement. In those instances, the council continued to work in partnership to track performance levels and agree appropriate action to bring performance back on track. Where applicable, remedial action was highlighted in the report and in the detail in Appendix 1.


Areas of notable performance as well as areas for improvement were highlighted in paragraph 5 of the report.


Paragraphs 5.4.4 – 5.4.13 contained a number of performance indicators that were off target and were being used to track performance against the Children’s Improvement plan. It was reported to 3rd April 2014 Cabinet that an internal Children’s Improvement Board was receiving weekly progress on these indicators and that measures were in place to ensure management oversight of improvement and practice, including:


·      ensuring that there is a sustained focus on those key areas that require improvement,

·      communicating the importance of improvement in these key areas to service managers, and

·      providing support for managers to achieve improvement in key areas of the improvement plan.


Subsequent to 3rd April 2014 Cabinet, the independent Chair of Cumbria’s Safeguarding Improvement Board had concluded in a report dated April 2014 that the changes implemented over the last three months, particularly the new leadership arrangements, the appointment of a new Independent Chair of the Safeguarding Board and the revised Improvement Plan provided reassurance that the pace of improvement had quickened, and that the evidence of the impact of changes and improved performance was positive.


In April 2014, Cabinet approved a Delivery Plan for the new Council Plan 2014-17. Appendix 2 contained a progress report on the Delivery Plan for the first quarter of 2014/15 to June 2014.



(1)               overall performance across the 4 areas of the corporate scorecard for the period to March 2014 for the previous Council Plan 2011-14 be noted;


(2)               the positive comments made by the independent chair of the Safeguarding Improvement Board in her April 2014 report in regard to progress against the Children’s Improvement Board be noted;


(3)               progress to June 2014 against the Delivery Plan targets for the new Council Plan 2014-17 be noted.


Publication date: 29/08/2014

Date of decision: 24/07/2014

Decided at meeting: 24/07/2014 - Cabinet

Effective from: 19/09/2014

Accompanying Documents: