Decision Maker: County Council
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
Mr Berry moved the following motion, as set out in the Agenda for the meeting:
“The Council acknowledges that the Windermere Ferry is not only a fantastic asset for the people of Windermere but also the wider County and the many visitors we receive each year. However, the newly installed Windermere Ferry Ticket Machines have proven to be a less than favourable customer experience.
We recognise the need to undertake a member led review into the current ferry operations with the key aims of identifying a payment solution which is swift, secure, and available on board whilst also safeguarding the income which the Ferry generates.”
Mr Berry elaborated on the issues on the Ferry. Mr Brereton seconded the motion.
Mrs Sanderson proposed an amendment to the motion, seconded by Mr Little, to replace ‘We recognise the need to undertake a member led review into the current ferry operations….’ with ‘Council requests Cabinet to lead a review into the current ferry operations’ as it was considered that a Cabinet led review was more appropriate.
The Leader of the Opposition considered South Lakeland Local Committee to be the most appropriate Committee to lead the review as members had local knowledge. Members spoke on the merits of a Cabinet led review/South Lakeland Local Committee led review, how quickly it could be completed and on the importance of local member knowledge.
The Cabinet Member for Highways and Transport and the Cabinet Member for Customer Services, Transformation and Community Safety offered their view on the issues.
Following a vote on the amendment, it was carried by affirmation of the Council.
RESOLVED that Council requests Cabinet to lead a review into the current ferry operations with the key aims of identifying a payment solution which is swift, secure, and available on board whilst also safeguarding the income which the Ferry generates
Publication date: 30/08/2017
Date of decision: 29/06/2017
Decided at meeting: 29/06/2017 - County Council