Issue details

Customer Strategy, ICT Plan and Workforce Plan 2018-2022 - Progress Update and Year 2 Delivery Plans

To consider a report from the Executive Director – Corporate, Customer and Community Services outlining :-
Progress against the 2018/19 actions within the 2018-2022 Customer Strategy, Workforce Plan and ICT Plan and the actions planned for 2019/20 within the Customer Strategy, Workforce Plan and ICT Plan

Decision type: Key

Reason Key: Affects more than 2 electoral divisions;

Decision status: For Determination

Divisions affected: (All Divisions);

Notice of proposed decision first published: 29/03/2019

Anticipated restriction: Public  -

Decision due: 6 Jun 2019 by Cabinet

Lead member: Customer Services , Transformation and Fire and Rescue

Lead director: Executive Director - Corporate, Customer and Community Services

Department: Corporate, Customer and Community Services

Contact: Dawn Roberts, Executive Director - Corporate, Customer and Community Services Cumbria House, 117 Botchergate, Carlisle CA1 1RD Email: dawn.roberts@cumbria.gov.uk Tel: 01228 226310.

Relevant Scrutiny Committee / Advisory Board: Scrutiny Management Board

Agenda items

Documents

  • CAB 06/06 - Customer Strategy, ICT Plan and Workforce Plan 2018-2022